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Subject: * Enquiry about performance Enquiry about technical issues Post-sale enquiry General question E-mail Address: * Did you find it easy to locate our web site on the Internet? Yes It took a little bit of extra effort No If not, how would you suggest we improve our Internet visibility? Were you able to easily locate what you were looking for in our online catalog? Yes It took a little bit of extra effort No If no, where did the problem / confusion occur? Were our product pictures, descriptions, and prices clear and easy to understand? Yes They we’re pretty easy to understand No If no, how can we improve the product information to make it easier to understand? Did you find the shopping cart and check out process clear and easy to use? Yes It was a bit confusing No If no, how would you improve our shopping cart / check out procedure? Did you find our shipping rates reasonable? Yes No How did you hear about our business? Search Engine Link From Another Site TV Advertisement Magazine or Newspaper Advertisement Word of Mouth How often do you visit our web site? Daily Once a week Once a month Every few months A couple times a year Once a year How may we help you? * Required